Feelin Well

Privacy Policy

Last updated: 14 April 2026

1. Introduction

Welcome to Feelin Well ("we", "us", or "our"), a trading name of Full Circle Design (Sole Trader). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 (UK), and the Data Protection Act 2018 (Ireland).

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website feelinwell.co (the "Platform"), and outlines your rights under applicable data protection laws in Ireland and the United Kingdom.

2. Data Controller

The data controller responsible for your personal data is:

  • Name: Full Circle Design, trading as Feelin Well
  • Email: support@feelinwell.co
  • Jurisdiction: Republic of Ireland

3. What Personal Data We Collect

3.1 Information You Provide Directly

  • Account registration: Name, email address, phone number, account type
  • Business registration: Business name, address, contact details, website, social media links, business description, opening hours, images and logos
  • Enquiries and forms: Name, email, phone number, message content
  • Payment information: Billing details processed through our third-party payment processor (we do not store full payment card details on our servers)

3.2 Information Collected Automatically

  • Technical data: IP address, browser type and version, operating system, device type
  • Usage data: Pages visited, time spent on pages, click patterns, referring website
  • Location data: Approximate location derived from your IP address or, where you have granted permission, precise geolocation to display nearby businesses
  • Cookies and similar technologies: See our Cookie Policy

3.3 Information from Third Parties

  • Publicly available business data: sourced under our legitimate interest (GDPR Art. 6(1)(f)) in providing a comprehensive directory. Business owners may claim, correct or request removal at any time.
  • Authentication providers: Where you sign in via Google, we receive your name, email and profile picture as authorised by you.
  • Analytics providers: Aggregated usage data from third-party analytics services.

4. How We Use Your Personal Data

We process your personal data under the following legal bases (GDPR Article 6(1)):

  • To create and manage your account — performance of a contract
  • To list and display business profiles — contract / legitimate interest
  • To process payments — performance of a contract
  • To respond to enquiries — legitimate interest
  • To send marketing communications — consent
  • To improve and analyse our Platform — legitimate interest
  • To comply with legal obligations — legal obligation
  • To prevent fraud and ensure security — legitimate interest

5. Data Sharing and Disclosure

We may share your personal data with:

  • Platform users: Business contact details submitted as part of a listing are displayed publicly to enable customer enquiries.
  • Payment processors such as Stripe, to process transactions securely.
  • Authentication providers such as Google, when you sign in.
  • Analytics providers to help us understand Platform usage.
  • Hosting and infrastructure providers under GDPR Article 28 data processing agreements.
  • Mapping services such as Mapbox, to display business locations.
  • Legal and regulatory bodies where required by law.

We do not sell your personal data and do not use automated decision-making.

6. International Data Transfers

Where personal data is transferred outside the EEA or UK, we rely on Standard Contractual Clauses, the UK International Data Transfer Agreement, or adequacy decisions where applicable. Contact us at support@feelinwell.co for details.

7. Data Retention

  • Account data: duration of account + up to 2 years
  • Business listings: duration of listing + up to 1 year
  • Enquiry data: up to 2 years
  • Payment records: up to 7 years (Irish/UK tax law)
  • Analytics data: indefinitely in anonymised form

8. Cookies and Tracking Technologies

See our full Cookie Policy. When you first visit the Platform, you'll be presented with a cookie consent banner to manage non-essential cookies.

9. Your Rights

Under GDPR / UK GDPR you have the right to:

  • Access your personal data (Art. 15)
  • Rectification of inaccurate data (Art. 16)
  • Erasure / right to be forgotten (Art. 17)
  • Restriction of processing (Art. 18)
  • Data portability (Art. 20)
  • Object to processing (Art. 21)
  • Withdraw consent at any time (Art. 7(3))
  • Lodge a complaint with a supervisory authority

To exercise these rights, email support@feelinwell.co. We respond within one month as required by law.

10. Supervisory Authorities

11. Children's Privacy

Our Platform is not intended for individuals under 16. If you believe we have collected data from a child under 16, contact us at support@feelinwell.co.

12. Security

We implement appropriate technical and organisational measures (GDPR Art. 32) including encryption in transit (HTTPS), access controls, and regular security reviews.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified to registered users by email.

14. Contact Us

Questions about this Policy? Email support@feelinwell.co.